Returns are accepted up to 30 days after original purchase date. Your item must be in unused, brand new condition in original packaging to be eligible for a return. Outset Select issues a full refund excluding shipping costs on returned items. To complete your return, we require a receipt or proof of purchase such as your order number which should be included inside your shipment.
Items can be returned to our processing warehouse at the below address:
1425 Armour Blvd.
Mundelein, IL 60060
Once your return is received, a credit will automatically be applied to your original method of payment. You will receive a refund confirmation email at time of issuance. Generally this credit takes 2-7 days to finalize, depending on your bank processing policy.
Outset Select does not currently offer exchanges. Simply place an order for the item(s) you're looking for and return your item(s) at your own convenience.